Cancellation Policy

We understand that sometimes – even with the best of intentions – the best-laid plans go awry. However, from the time that you make your booking with us, we commit your places and hold them for you. This means that should someone else want to go on the tour you are booked on, we may not be able to take that person or people on the tour.

We ask you to please understand that, should you cancel your tour, you may be charged a cancellation fee. This is, amongst other reasons, why we strongly recommend you consider travel insurance as a part of your trip planning.

All of our day tours have a flexible fare – no cancellation fees apply for changes up to 24 hours before your tour departure time. Cancellation within 24 hours of tour departure or failure to take up a booked tour will result in a 100% forfeiture of the tour fare.

Guest cancellation of any multi-day tour, in less than 7 days but more than 3 days prior to departure time will result in a 50% refund of the tour fare. Cancellation within 3 days of tour departure or failure to take up a booked tour will result in a 100% forfeiture of the tour fare.

Please note also that a “cancellation” includes a change to the date of a tour booking that requires the original booking to be cancelled.

Refund protect

When booking directly with Go West Tours, for a small additional fee guests may purchase refund protection which ensures they will receive a 100% refund of their tour fare even if they are required to cancel their tour in the 24 hours for the tour departure time. Terms and conditions for these fully flexible packages can be found here.

Children’s Fares

Our children’s fares apply to all travellers under 16 years of age, including infants. All persons travelling on our tours must have a separate seat booked for their use. Our children’s fares are $20 less than the full adult fare.


We consider our tours fully discounted and we are certain that you will find that they are considerably better value than those offered by our larger competitors.

However, if both of our tours are booked together at the same time we do offer a discount of $10 per person off the total price of the two tours. This discount is not applicable in combination with any special offer discount.

We do not offer further discounts except for groups of 5 or more.

Travel Insurance

Travel insurance is not included. We recommend you have appropriate insurance, including a cancellation policy.

Tour Prices & Itinerary

Our current prices and inclusions are valid until 31st March 2021. Go West Tours reserves the right to amend prices and change itineraries in unforeseen circumstances.

Any Questions?

Reach Out to Us!