Go West Combatting COVID-19

Go West Tours is committed to operating our services in a manner that ensures the highest levels of safety for our staff, our guests, and members of the public.

While we’re currently not able to operate tours, and upon resumption of touring services, we will have introduced a number of new protocols that will allow our guests to travel with great peace of mind.
Our touring vehicles are cleaned & disinfected both between & during tours to ensure that all high-touch surfaces are kept as free as possible from possible infection.

At regular intervals during the course of a tour, our tour guides will spray all air-conditioning intake vents with a hospital-grade disinfectant to ensure that any re-circulated air is maintained to the highest possible hygiene standards.

All cleaning & disinfecting agents used by our team are recommended by the Australian Government’s Therapeutic Goods Administration(opens in a new tab). We have utilised business tools provided by the National COVID-19 Coordination Commission(opens in a new tab) to undertake risk assessments across our business and to ensure that our protocols are at a high standard.

We are also in the fortunate position that our managing director’s best friend (since primary school days) is the Infection Control Manager at a leading Melbourne hospital. You can rest assured that our infection control systems are absolutely hospital-grade.

Conditions of Carriage

Prior to joining our tours, all guests will be required to confirm via our mandatory Declaration of Health & Travel History(opens in a new tab):

  • that they are not supposed to be in mandatory self-isolation/quarantine
  • that they have not been exposed to anyone with COVID-19 in last 14 days
  • that they do not have any symptoms of COVID-19(opens in a new tab)
  • All guests will be required to use the provided hand sanitiser upon boarding their touring vehicle.
    Until further notice, all guests will be required to wear face (surgical) masks at all times whilst aboard our touring vehicles. These masks will be made available by our on-road team, should any guest not have their own supply.

    Should you have any questions or feedback about our COVID-safe measures, please don’t hesitate to contact us(opens in a new tab) for more information.

    Got Any Questions?

    Reach Out to Us!