When booking directly with Go West Tours, for a small additional fee guests may purchase refund protection which ensures they will receive a 100% refund of their tour fare even if they are required to cancel their tour in the 24 hours for the tour departure time.
This means that should you become unwell, or other circumstances arise whereby you’re not able to join your booked tour, even if your cancellation comes in the 24 hours before your scheduled tour departure time, you will receive a 100% refund of your tour fare, including the refund protect fee.
Terms & conditions
Any cancellation made within 24 hours of tour departure must be made by either:
Cancellation conveyed via other means may not be received in a timely manner and may not be acknowledged or accepted. Such other means include:
- Facebook, Instagram, Twitter or other social media messaging
No refund is applicable for any guest who misses a tour or fails to turn up at their designated pickup location at the scheduled time for their departure.